L Lootlix Terms of Service
Terms & Conditions

Rules for using Lootlix.

These Terms govern your use of Lootlix, including the marketplace, wallet, tournaments, community features, profiles, messaging and other services provided through the platform.

Last updated: September 10, 2026
Agreement to These Terms

By creating a Lootlix account, accessing the platform or using any Lootlix service, you agree to these Terms. If you do not agree, you should not use the platform.

01

Eligibility & Your Account

You must be legally permitted to use Lootlix and must meet any minimum age requirements applicable to you.

Information submitted during registration should be accurate, current and complete.

You are responsible for keeping your login credentials secure and for activity performed through your account unless you have promptly reported unauthorised access.

You must not sell, rent, transfer, share or provide unauthorised access to your Lootlix account itself.

02

Lootlix Marketplace

Lootlix may provide a marketplace where users can list, buy or sell eligible digital gaming-related products and services.

Sellers are responsible for providing accurate descriptions and delivering what was advertised. Buyers are responsible for reviewing the listing information before completing a transaction.

Listings must not contain fraudulent, stolen, illegally obtained, duplicated, unauthorised or misleading products.

Game Publisher Rules

Certain game publishers or platforms may restrict the sale, transfer or sharing of game accounts or other digital items.

Users are responsible for ensuring that their transaction does not violate the applicable game's terms, publisher policies or applicable law.

Lootlix is an independent platform and is not necessarily affiliated with, endorsed by or sponsored by the publishers of games mentioned by users on the platform.

03

Transactions Must Stay on Lootlix

Important — Outside Deals

Lootlix is not responsible for deals, payments, trades, exchanges, promises or transactions carried out outside the Lootlix application or authorised Lootlix payment flow.

If a buyer or seller asks you to continue a transaction through WhatsApp, Telegram, Discord, Instagram, direct bank transfer, cryptocurrency transfer or another external channel, you proceed at your own risk.

Lootlix protection, escrow, investigation and dispute features may not apply once a transaction has been moved outside the platform.

Users must not intentionally encourage another user to move an eligible Lootlix marketplace transaction outside the platform in order to avoid applicable fees, safety controls or transaction protections.

Evidence of a private conversation outside Lootlix does not guarantee that Lootlix can recover funds, restore an account, compensate a user or enforce a private agreement.

04

Escrow & Transaction Protection

Where Lootlix provides an escrow or transaction-hold feature, funds may be temporarily held while the applicable transaction is being completed.

Funds may be released when transaction conditions are satisfied, when a buyer confirms successful delivery, when an applicable review period expires, or when Lootlix resolves a dispute based on available information.

Users agree to cooperate with reasonable verification or evidence requests relating to disputed transactions.

Lootlix may temporarily restrict the withdrawal or transfer of funds where reasonably necessary to investigate suspected fraud, chargebacks, account compromise or policy violations.

05

Loot Wallet

Lootlix may provide an internal wallet used to fund supported purchases, receive eligible proceeds and perform other transactions available through the platform.

Your displayed wallet balance may include available funds and separately held or pending funds.

A pending or held balance may not be available for withdrawal or spending until the applicable transaction has been completed or reviewed.

Lootlix may correct a wallet balance where a technical error, duplicated credit, reversed payment, refund, fraudulent credit or other incorrect transaction is identified.

Users must not attempt to exploit payment errors, duplicate credits or wallet vulnerabilities.

06

Payments, Fees & Chargebacks

Some Lootlix services may require payment or carry platform, processing, marketplace, tournament or withdrawal fees.

Applicable charges should be presented before or during the relevant transaction where reasonably practicable.

Payment processing may be performed by independent payment providers and can therefore be subject to their terms, processing times and verification requirements.

Chargebacks

Fraudulent or abusive chargebacks are prohibited.

Where a legitimate chargeback or payment reversal affects funds already credited to a Lootlix wallet, Lootlix may reverse the related credit or place reasonable restrictions on the affected account while the matter is reviewed.

07

Refunds & Disputes

Refund eligibility depends on the product, transaction status, delivery status, evidence available and the specific circumstances of the transaction.

Completed digital transactions may not always be reversible once a product has been delivered, accessed, redeemed, transferred or materially used.

Lootlix may request screenshots, communication records, transaction references, delivery evidence or other relevant information when reviewing a dispute.

Submitting false evidence or intentionally misleading Lootlix during a dispute may result in account restrictions.

08

Tournaments & Competitions

Lootlix may enable users to join or host gaming tournaments and competitions.

Each tournament may include additional rules relating to entry requirements, eligibility, game format, timing, scoring, prize distribution, disqualification and conduct.

Cheating, hacking, match fixing, exploiting game vulnerabilities, impersonation, collusion or deliberate manipulation of competition results is prohibited.

Lootlix may request reasonable evidence necessary to verify tournament results and may disqualify users where reliable evidence demonstrates a material rule violation.

09

Community & User Content

Users may be able to create profiles, post content, communicate, interact with communities or participate in teams and other social features.

You remain responsible for content you submit to Lootlix.

You must not use Lootlix to publish or distribute:

10

Fraud, Scams & Prohibited Conduct

You must not:

11

Verification

Lootlix may provide profile verification or a verified badge to qualifying accounts.

A verified badge means only that Lootlix has completed the verification steps associated with that badge at the relevant time.

Verification is not a guarantee that a user will perform every future transaction correctly, and users should continue to follow Lootlix transaction protections.

Lootlix may revoke a verification badge if verification requirements are no longer satisfied or the account violates platform rules.

12

Account Suspension & Termination

Lootlix may restrict, suspend or terminate an account where reasonably necessary because of:

Where appropriate, Lootlix may review relevant information before making a final decision.

13

Account Deletion

Users may request account deletion through available account controls or support channels.

An account may not be immediately deleted where unresolved transactions, active disputes, outstanding balances, chargebacks, fraud investigations or legal retention obligations remain.

Certain financial, transaction, security and compliance records may be retained where reasonably necessary after an account has been closed.

14

Third-Party Services

Lootlix may integrate with payment processors, notification providers, gaming platforms, social networks and other external services.

Lootlix does not control independent third-party services and is not responsible for downtime, policy changes or actions taken independently by those services.

Your use of an external service may also be governed by that service's own terms and policies.

15

Service Availability

We aim to provide a reliable platform, but Lootlix cannot guarantee that every feature will always be uninterrupted, error-free or continuously available.

Maintenance, upgrades, internet failures, third-party outages, cybersecurity events or circumstances outside our reasonable control may temporarily affect service availability.

16

Limitation of Liability

To the maximum extent permitted by applicable law, Lootlix will not be responsible for indirect, incidental, special or consequential losses arising from use of the platform where such liability may lawfully be excluded.

Outside-Platform Transaction Disclaimer

Lootlix accepts no responsibility for losses resulting from a user voluntarily sending money, digital assets, account credentials, products or other value through an unauthorised transaction conducted outside the Lootlix application or approved Lootlix transaction process.

This includes private arrangements made through WhatsApp, Telegram, Discord, social media, direct bank transfers, external cryptocurrency transfers or other third-party channels.

Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.

17

Indemnity

To the extent permitted by applicable law, you are responsible for losses, claims or reasonable costs resulting from your unlawful use of Lootlix, fraudulent conduct or material breach of these Terms.

18

Changes to Lootlix & These Terms

Lootlix may introduce, modify, replace or discontinue platform features as the service develops.

We may also update these Terms to reflect changes to our services, security requirements, business model or applicable legal requirements.

Material updates may be communicated through the application, website or another reasonable method.

19

Governing Law

These Terms will be interpreted in accordance with applicable laws, subject to any mandatory consumer protections or rights that apply to a user in their jurisdiction.

Before launch: Have your lawyer add the exact legal company name, registered address, jurisdiction and dispute-resolution provisions that apply to the company operating Lootlix.
20

Contact

If you have questions about these Terms or need assistance with an account or transaction, contact Lootlix through the official support channel.

Lootlix Support

For account, legal, marketplace or transaction enquiries.